Privacy Policy

At BetSignal, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our service.

We collect several types of information to provide and improve our service:

Personal Information:

• Email address
• Username and profile information
• Payment information (processed securely)
• Communication preferences

Usage Information:

• App usage patterns and interactions
• Prediction viewing history and preferences
• Device information and identifiers
• Log data and analytics

We use your information for the following purposes:

• Providing and maintaining our service
• Personalizing your experience and predictions
• Processing payments and transactions
• Sending important updates and notifications
• Sending marketing communications (with your consent)
• Improving our AI algorithms and service quality
• Detecting and preventing fraud or abuse
• Complying with legal obligations

We process your personal data under the following legal bases:

• Contract: To provide the service you signed up for
• Consent: For marketing communications and optional features
• Legitimate Interest: To improve our service and prevent fraud
• Legal Obligation: To comply with laws and regulations

We may share your information with:

• Service Providers: Supabase (hosting), Stripe (payments), OpenAI (AI features), RevenueCat (subscriptions)
• Analytics Providers: To understand how our service is used
• Legal Authorities: When required by law or to protect rights

We never sell your personal data to third parties.

We implement industry-standard security measures to protect your data:

• Encryption in transit (HTTPS/TLS)
• Encryption at rest for sensitive data
• Regular security audits and updates
• Access controls and authentication
• Secure payment processing (PCI DSS compliant)

We retain your data for as long as:

• Your account is active
• Needed to provide services to you
• Required by law or for legitimate business purposes

When you delete your account, we will delete or anonymize your personal data within 90 days, except where we are legally required to retain it.

You have the following rights regarding your personal data:

• Access: Request a copy of your data
• Rectification: Correct inaccurate data
• Erasure: Request deletion of your data
• Restriction: Limit how we use your data
• Portability: Receive your data in a structured format
• Object: Object to certain processing activities
• Withdraw Consent: For consent-based processing

To exercise these rights, contact us at support@betsignal.app

We use cookies and similar technologies to:

• Keep you signed in
• Remember your preferences
• Understand how you use our service
• Improve performance and user experience

You can control cookies through your browser settings. Note that disabling cookies may affect functionality.

Our service integrates with third-party services:

• Supabase: Database and authentication - Privacy Policy
• Stripe: Payment processing - Privacy Policy
• OpenAI: AI features - Privacy Policy
• RevenueCat: Subscription management - Privacy Policy

Your data may be transferred to and processed in countries outside your country of residence. We ensure appropriate safeguards are in place for international transfers, including:

• Standard Contractual Clauses (SCCs)
• Data Processing Agreements (DPAs)
• Adequacy decisions by relevant authorities

Our service is not intended for users under 13 years of age. In the UK, users must be 18+ due to betting-related content. We do not knowingly collect data from children. If we discover we have collected data from a child, we will delete it immediately.

With your consent, we may send you marketing emails about:

• New features and updates
• Premium offers and promotions
• Tips and betting insights

You can opt out anytime by clicking "unsubscribe" in any email or updating your preferences in your account settings.

We may update this privacy policy from time to time. We will notify you of significant changes by email or through a notice on our service. Your continued use of the service after changes constitutes acceptance of the updated policy.

If you have questions about this privacy policy or our data practices, contact us:

• Support: support@betsignal.app
• Legal/Privacy Inquiries: legal@betsignal.app

We will respond to your inquiry within 30 days. If you believe we have not handled your data appropriately, you have the right to lodge a complaint with your local data protection authority.